A little help, when you need it.

Read each recollection and work out where Hazel, Pip, Bramble and Orla stood. Tap an animal, then a square on the four-by-four board. Use one resident in each row and column. When the scene satisfies all clues, choose Solve and answer the mystery’s final question.

Turn on Notes, choose an animal and tap a square to record a possible place without committing a placement. Turn Notes off to place the animal. Undo and Redo let you revisit moves. The lightbulb offers authored hints; All clues opens the full notebook. Hints are included and do not require an extra purchase.

The first six mysteries are free. One optional, non-consumable purchase unlocks 30 additional launch-campaign mysteries across five more woodland settings. This purchase covers the launch campaign, not a promise of every future expansion. The offer shows the price in your local App Store currency. There are no ads, subscriptions, lives or energy purchases.

Use the Apple Account that made the original purchase. Connect to the internet, open Settings → Campaign & purchases, then tap Restore purchases. Apple may ask you to authenticate. A restore checks ownership; it does not buy the campaign again. If no matching purchase is found, the paid chapters stay locked. TestFlight purchases belong to Apple’s test environment and are separate from production purchases.

Restore Purchases restores eligible campaign access. It does not transfer your journal from another device. Progress is stored locally, without a game account or automatic cloud synchronization. Avoid deleting the app while troubleshooting if you want to preserve your current journal. Operating-system backups may provide recovery depending on your settings; we cannot recover a journal from our servers because we do not hold one.

Check your connection and try closing and reopening the game. If Apple’s password field does not show a keyboard, tap the field and check whether an attached keyboard or accessory is affecting input; cancel the prompt before disconnecting an accessory and retrying. Do not send us your password. If the problem continues, email the iPad/iPhone model, operating-system version, game version and exact message you see.

Yes. The mysteries, artwork, hints and local journal are included in the app. Buying or restoring the campaign requires a connection to Apple. Existing campaign access is checked using Apple’s verified on-device entitlement information.

Open Settings and cycle Clue text size through 100%, 150% and 200%. Use All clues for the full notebook. You can also choose Reduce motion and turn the gentle sound on or off.

Apple handles App Store billing and refund requests. Visit reportaproblem.apple.com or Apple billing support. We cannot view your payment-card details or make refund decisions for Apple.

Email woodland@csaintelligence.com. Include the case number/title, your iPhone or iPad model, iOS/iPadOS version, game version, what you tried and what happened. A screenshot can help; remove private information before sending it. Please do not include passwords, full receipts, card details or your entire journal unless we first agree on what is needed.