A quiet game, with local progress
CSA Intelligence Inc. operates Woodland Mysteries. This policy explains the iPhone and iPad game, support correspondence and these game pages. The game has no player account, advertising, tracking or separate analytics service. We do not operate a game server or cloud-save service.
Your journal stays on your device
The game stores puzzle placements, candidate notes, undo and redo history, clue and hint progress, solved-story markers and preferences in local app storage. These records are used to continue your game and are not sent to us. Device or operating-system backups may include local app data according to your settings. Progress does not automatically synchronize between devices.
Purchases are handled by Apple
Apple handles payment, purchase authentication and purchase history through the App Store. The game uses StoreKit to read the product price and verify whether the launch-campaign unlock belongs to your Apple Account, including when you choose Restore Purchases. This information is processed on your device; we do not upload receipts or transaction records to a developer server. We do not receive your Apple Account password or payment-card details. Apple handles information under its own App Store privacy information.
No advertising or tracking in the game
The game does not include an advertising network, analytics SDK, custom crash-reporting service or tracking identifier. Artwork, fonts and puzzle content are bundled with the app. Gameplay does not require camera, microphone, contacts, photos or location access. No separate game sign-in is required.
Apple diagnostics and TestFlight
Apple may process store, device or diagnostic information under its own policies and your device settings. If you use TestFlight and choose to send feedback, Apple can make that feedback, screenshots and relevant test information available to us. That is separate from the game sending us your journal. We use feedback to investigate and improve the game.
When you contact support
If you email woodland@csaintelligence.com, we receive your email address, message and any attachments you choose to send. We use them to answer your request, troubleshoot problems and keep necessary support records. Our email provider processes these messages for us. We retain them only as needed for those purposes and applicable obligations. Please do not send passwords, payment-card details or other unnecessary sensitive information.
These pages on the CSA Intelligence website
The website hosting provider may process IP addresses and technical request information to deliver and protect these pages. The CSA Intelligence website also offers optional Google Ads measurement. If you allow it, Google may use cookies and advertising identifiers to measure visits and inquiries. The website’s Ad privacy choices control lets you decline or change that choice. Website measurement is separate from the mobile game, which does not include it. See how Google uses information from partner sites.
Your choices and privacy requests
You can play downloaded mysteries offline and choose not to purchase the additional campaign. Removing the app can remove its local progress; offloading and device backups are controlled separately by the operating system. Resetting a single case is not a complete journal deletion. Removing the app does not erase Apple’s purchase history or support messages already sent to us. Contact us to request access, correction or deletion of personal information we hold, or to exercise applicable privacy rights. Apple’s linked information explains requests concerning records Apple controls.
Audience, providers and updates
Woodland Mysteries is a general-audience game and is not offered as a service specifically directed to children. If you believe a child has sent us personal information, please contact us. Service providers may process information outside your country. We may update this policy when the game or its services change and will revise the date shown above.
Contact
CSA Intelligence Inc. · Toronto, Canada
woodland@csaintelligence.com